Terms of Service
Last Updated: March 1, 2024
1. Introduction
These Terms of Service ("Terms") govern your access to and use of celpiprep.com ("celpiprep.com", "we", "us", or "our"), including any content, functionality, products, and services offered through our web and mobile experiences. By creating an account, purchasing a subscription, or otherwise using celpiprep.com, you agree to be bound by these Terms and all applicable laws. If you do not agree, you may not use our services.
2. Eligibility and Account Registration
You must be at least 18 years old or the age of majority in your jurisdiction to create an account on celpiprep.com. By registering, you represent that the information you provide is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access or security breach.
3. Subscription Plans and Billing
celpiprep.com offers subscription plans that provide access to practice exams, AI-powered scoring, and supplemental learning resources. When you purchase a plan, you authorize celpiprep.com to charge the payment method on file for the applicable fees, including recurring payments when a subscription renews. Prices are displayed in the local currency where offered and may be updated from time to time. We will notify you of material pricing changes in advance.
4. Trial Periods and Promotions
We may offer free trials or promotional pricing at our discretion. Unless otherwise stated, trials convert to paid subscriptions at the end of the promotional period using the payment method you provided at sign-up. You can cancel before the trial ends to avoid charges. Promotional offers cannot be combined and may be subject to additional conditions published with the offer.
5. User Responsibilities
You agree to use celpiprep.com solely for lawful purposes and in accordance with these Terms. You may not attempt to reverse engineer, interfere with, or disrupt the integrity or performance of the platform. You also agree not to share your account, resell access, or upload content that infringes on another party's intellectual property, privacy, or proprietary rights.
6. Intellectual Property
All content on celpiprep.com, including questions, answer explanations, scoring algorithms, software, and branding, is the intellectual property of celpiprep.com or our licensors. We grant you a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial preparation for the CELPIP exam. Any unauthorized reproduction, distribution, or derivative use is prohibited.
7. User-Generated Content
Where celpiprep.com allows you to submit responses, feedback, or other materials, you retain ownership of your content but grant us a worldwide, royalty-free license to use, reproduce, modify, and display that content for the purposes of providing and improving our services. You represent that you have all necessary rights to grant this license.
8. Service Availability and Modifications
We aim to keep celpiprep.com available at all times, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue features or content at any time to improve performance or comply with legal obligations. If a change materially reduces the core features of your paid plan, we will provide notice and an opportunity to cancel.
9. Termination
We may suspend or terminate your account if you violate these Terms, engage in fraudulent or abusive practices, or use the platform in a manner that harms other users. You may cancel your subscription at any time through your account settings, subject to our Refund Policy. Upon termination, the rights granted to you under these Terms will immediately cease, but provisions that by their nature should survive (including intellectual property, indemnity, and limitations of liability) will remain in effect.
10. Disclaimers
celpiprep.com is provided on an "as-is" and "as-available" basis. We do not guarantee specific score outcomes or results on the official CELPIP examination. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Your use of the service is at your own risk.
11. Limitation of Liability
To the maximum extent permitted by applicable law, celpiprep.com, its affiliates, directors, employees, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the services, including lost profits, data loss, or business interruption. Our total liability for any claims arising from these Terms is limited to the amount you paid to celpiprep.com during the twelve (12) months preceding the event giving rise to liability.
12. Indemnification
You agree to indemnify, defend, and hold harmless celpiprep.com and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the platform, or your violation of any law or third-party rights.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the jurisdiction in which celpiprep.com is incorporated, without regard to conflict of law provisions. Any disputes will be resolved through good-faith negotiations. If we cannot reach a resolution, the dispute will be submitted to binding arbitration or the courts located in that jurisdiction, unless prohibited by applicable law.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services or legal requirements. When we make material changes, we will post the updated Terms on this page with a new "Last Updated" date and, when appropriate, provide additional notice. Your continued use of celpiprep.com after the changes take effect constitutes acceptance of the revised Terms.
15. Contact Us
If you have questions about these Terms, please contact us at support@celpiprep.com. We aim to respond within a reasonable timeframe.